Shambhala Publications recognizes that it is essential to protect the privacy of Internet users. For each visitor to our website, our web server automatically recognizes only the consumer’s domain name, but not the e-mail address. The information is used for internal review as a way to track our visitors and make improvements to our website, and is then discarded. No other information is collected without your consent.
To enable users to purchase books from www.shambhala.com, a user's personal identifying information will be shared with a third-party service provider solely for the purpose of order fulfillment and credit card verification. All credit card information is stored on a secure server. We may hold on to your billing and shipping addresses for future mailings promoting books similar to the one you ordered, but we will not sell this information at any time.
We occasionally rent our postal mailing list for one-time use to third parties we deem relevant and appropriate. We do not rent or sell our e-mail lists.
We collect the e-mail addresses of registered users, but this information is used solely for the purpose of our opt-in e-mail newsletters and gift reminders, and for no other mailings. To remove your e-mail address from the newsletter subscriber list, please send an email to EmailList [a] shambhala.com.
If you do not want to receive e-mail from us in the future, please let us know by sending e-mail to us at EmailList [a] shambhala.com or calling us at 866-424-0030 or writing to us at P.O. Box 170358, Boston, MA 02115 and telling us that you do not want to receive e-mail from our company.
If you supply us with your postal address online, you will only receive the information for which you provided us your address. If you wish to have your postal address removed from our mailing list, please let us know by sending e-mail to us at custserv [a] shambhala.com, by calling us at 888-424-2329, or by writing to us at P.O. Box 170358, Boston, MA 02115 and telling us that you do not want to receive mail from our company.
How to update, correct, or delete your information
E-mail: To update or unsubscribe from our e-mail newsletters or product announcements, go to shambhala.com/newsletter. To get help from a company representative, send e-mail to customercare [a] shambhala.com or call 866-424-0030 or 888-424-2329.
Postal mail: To change your address, delete your name from our mailing list (for paper catalogues or brochures) or to opt-out of third-party mail, send an e-mail to customercare [a] shambhala.com or call 866-424-0030 or 888-424-2329.